Course Type
This is a part-time day course

Day/Date
TBC – ongoing registrations

Cost
€350 – a €50 non-refundable deposit is required to secure a place on this course.  Full fees to be paid two weeks prior to course start date.  Funding may be available for eligible participants.

Registration
To register for this course or for more information please contact us on 043-3347515 or email training@edilongford.ie

Credit Value
This module holds a credit value of 15 credits on the National Framework of Qualifications. This course requires a minimum attendance of 80% attendance.

Course Outcome
The purpose of this award is to equip the learner with the relevant knowledge, skill and competence to communicate verbally and non-verbally in standard everyday tasks and in work-related tasks, operating independently while under general direction.

Entry Criteria
Level 4 Certificate / Leaving Certificate (or equivalent) or relevant life experience. Mature Applicants with relevant life and work experience are welcomed.

As this Level 5 course is delivered through English it is necessary learners have a good standard of written and spoken English to complete this course.

IT Skills
A basic working knowledge of computers is required to do this course.

Course content

  • Analyse a range of current issues in communications and information technology
  • Summarise in practical terms the elements of legislation that must be observed in a personal and/or work context, to include health, safety and welfare at work and communications-related legislation
  • Use appropriate non-verbal and visual communication in personal- and work-related settings, to include one-to-one, in a group/team, and in formal and informal interaction
  • Demonstrate verbal skills appropriate to working under general direction, to include making a case and presenting a point of view in group discussion, formal meetings, interviews
  • Demonstrate listening skills appropriate to working under general direction, to include making eye contact, receiving and interpreting information, control of personal response
  • Use reading techniques appropriate to a task, to include skimming, obtaining an overview, identifying key points, critical evaluation, in depth analysis
  • Critique information from a range of complex written material, to include technical/vocational, personal, literary, and written and visual media texts
  • Research a relevant vocational topic, to include use of primary and secondary sources, acknowledgement of sources, use of enquiry techniques and methods to establish validity and reliability
  • Use drafting, proofreading and editing skills to write a range of documents that follow the conventions of language usage (spelling, punctuation, syntax), to
    include creative writing, business proposals, correspondence, reports, memoranda, minutes, applications
  • Demonstrate communications styles and techniques relevant to different situations in work and leisure, to include one-to-one and group contexts in conversation, interview, oral presentation, question and answer session and for the purposes of persuading, advocacy and informing
  • Choose the appropriate communications technology to give and receive requests, instructions, suggestions, discussion and feedback in both work and leisure, to include a rationale for choosing one technology over another in different contexts and for different messages

Assessment Technique
Portfolio/Collection of Work 50%
Skills Demonstration 50%

Grading
Pass 50% – 64%
Merit 65% – 79%
Distinction 80% – 100%